EverDrive Forum

General => Master EverDrive => Topic started by: aranya on December 23, 2019, 10:18 PM

Title: New Master Everdrive X7 problem
Post by: aranya on December 23, 2019, 10:18 PM
Hi, I have just received my new Master Everdrive X7 last Thursday. I have tested with two Master System 2 and two Master System 1, all of them european region, I am spanish.
With both Master System 2, there are no trouble, I switch them on and I can watch the Everdrive menu inmediatly, but with both Master System 1 it is imposible to make it works, I only can watch "System Error v2.4".

I tried more than 20 games of my personal collection on each Master System I, and all of them work perfectly, there is no "System error" message, it only happens with Master Everdrive X7.

Why does it happen Krikzz?. I know "System Error" message is because of some issues reading the cartridge, but I tried more than 20 games and all work perfectly.

Both Master System 1 have Safari hunt and Hang-on in memory.

Thank you.
Title: Re: New Master Everdrive X7 problem
Post by: KRIKzz on December 25, 2019, 05:02 PM
Sorry, i can't say why it not working. From PAL region i have only model 2 at the moment. Those error likely related to checksum check fails, but why it happens.
Title: Re: New Master Everdrive X7 problem
Post by: Xofdam on January 06, 2020, 01:23 AM
I can confirm the same issue.

Firstly, I have the standard Master Everdrive, this works no issues with my two PAL Master System model 1s (Hang-on and Safari Hunt built in and Missile Command 3D built in) and it works with my Game Gear with Master Gear converter.

However, I picked up the Master Everdrive X7 so I can do save states, as life is busy and figured I can incrementally complete some of my old favourite games. However, I could not get the X7 (OS 1.04) to work with either of my PAL Master System model 1s, I get the following error on both systems:

V2.4
MASTER SYSTEM C SEGA 1988
SOFTWARE ERROR

Also, I could not get the X7 to work on my Game Gear with Master Gear converter, I get "BAD MEMORY" and a red screen.

I did have luck with my PAL model 1 Mega Drive and Power Base converter. I was able to play ROMs etc. (except no in-game menu of course, being on the Power Base converter). My PAL model 1 Mega Drive is modded with region switches and the X7 worked in PAL and NTSC modes.

Unfortunately, I'm not able to take advantage of the in-game save state feature of the X7 as I don't have a PAL Master System 2. Hoping it's possible there might be a future OS update for the X7 that fixes this?

Krikzz, is there any way I can help? Can I lend you a model 1 PAL Master System? I'm in the UK.

All the best
Title: Re: New Master Everdrive X7 problem
Post by: KRIKzz on January 09, 2020, 04:51 PM
I can confirm the same issue.

Firstly, I have the standard Master Everdrive, this works no issues with my two PAL Master System model 1s (Hang-on and Safari Hunt built in and Missile Command 3D built in) and it works with my Game Gear with Master Gear converter.

However, I picked up the Master Everdrive X7 so I can do save states, as life is busy and figured I can incrementally complete some of my old favourite games. However, I could not get the X7 (OS 1.04) to work with either of my PAL Master System model 1s, I get the following error on both systems:

V2.4
MASTER SYSTEM C SEGA 1988
SOFTWARE ERROR

Also, I could not get the X7 to work on my Game Gear with Master Gear converter, I get "BAD MEMORY" and a red screen.

I did have luck with my PAL model 1 Mega Drive and Power Base converter. I was able to play ROMs etc. (except no in-game menu of course, being on the Power Base converter). My PAL model 1 Mega Drive is modded with region switches and the X7 worked in PAL and NTSC modes.

Unfortunately, I'm not able to take advantage of the in-game save state feature of the X7 as I don't have a PAL Master System 2. Hoping it's possible there might be a future OS update for the X7 that fixes this?

Krikzz, is there any way I can help? Can I lend you a model 1 PAL Master System? I'm in the UK.

All the best


I will try to buy one, seems like some available at local flea market

edit:
Found information about checksum calculation bug in some sms bios version, not sure if it source of problem, but looks like possible option. Working over solution... Likely it cannot be fixed without sending cart back for exchange
Title: Re: New Master Everdrive X7 problem
Post by: freaktmp on January 31, 2020, 11:14 PM
I have the same problem.

I have two french SMS I that work just fine with original 2011 Master Everdrive, and they both display the "software error" message on startup with the X7.

I also have two PAL SMS II and they work just fine with the X7.

Title: Re: New Master Everdrive X7 problem
Post by: fille1976 on February 01, 2020, 01:51 PM
My x7 works fine with my sms model 1.
Title: Re: New Master Everdrive X7 problem
Post by: Xofdam on February 04, 2020, 12:31 AM
Krikzz, thank you for looking into this issue and working on a solution.

On this thread. Six European model 1 Master Systems seem to have the comparability problem with the X7 and one other model 1 Master System tested, is ok.

I wonder, is the ok model 1 Master System also a European model? If not, then is it an issue with only European Model 1 Master Systems? Or, if the model 1 Master System that the X7 does work on also a European model, then maybe it's just some European Model 1 Master Systems the X7 is compatible with at the moment?

Maybe it will help knowing what BIOS versions everyone has, or if you don't know, then what are the built in games. That might narrow it down?

My two incompatible European Model 1 Master Systems are 'Missile Defence 3D' built in and 'Hang-on and Safari Hunt' built-in. Both V.2.4
Title: Re: New Master Everdrive X7 problem
Post by: fille1976 on February 04, 2020, 12:44 AM
Mine is for sure a european model 1 sms modded with etim fm sound mod and 50/60 mod,working fine.
Title: Re: New Master Everdrive X7 problem
Post by: Xofdam on February 05, 2020, 12:34 AM
Hi fille1976, that's great to know, some European Master System model 1s work. Do you happen to know your BIOS version, what are the built in games? Thank you.
Title: Re: New Master Everdrive X7 problem
Post by: theretroprojects on February 18, 2020, 01:10 PM
Try holding reset while powering on the SMS, that fixed it for me.
Title: Re: New Master Everdrive X7 problem
Post by: Xofdam on February 20, 2020, 10:40 PM
I can't test the reset button workaround, as I have sent mine back for refund. But will repurchase if their is a fix. Can any of the earlier posters who have reported this incomparability with their Euro model 1s, also confirm the reset button workaround fixes the issue? Also, if it works, is the in-game menu accessible? Does it work with save states? Brilliant news if it does, and there is a straight-forward workaround, until there is a potential BIOS revision?
Title: Re: New Master Everdrive X7 problem
Post by: theretroprojects on February 20, 2020, 11:58 PM
So, I've been playing around a little longer as something started acting up again. I may have been too hasty posting my work around (apologies for that)

I have a PAL model 1 with bios v3.4 (only hang-on built in), for the record I did the switched version of the 50/60hz mod.

So far I've discovered if I try booting the cart in 60hz mode I get a 100% failure rate "Software Error", however, booting 60hz to hang-on works fine.

Then I "thought", when I boot the cart in 50hz, the first time it fails, if I turn off then on again with-in 5 seconds it boots fine. If I then turn off the system for more than 5 seconds and then on it fails again. This turns out to be inconsistent.

Just a thought, fille1976, what is the power rating of your power supply? 10v, 9v, 850ma, 1.2a? Mines the standard 9v 850ma, I see the U.S adapter is 9v 1a. Could that be our issue???
Title: Re: New Master Everdrive X7 problem
Post by: freaktmp on February 21, 2020, 10:44 AM
As I said I have two french SMS I, one with Hang On and one with Alex Kidd in Miracle World.

The first one never worked with the X7. The second only occasionally. Both work fine with original 2011 Master Everdrive and game cartridges.

Using the reset trick, I got both to work first try most of the time.
Title: Re: New Master Everdrive X7 problem
Post by: fille1976 on April 09, 2020, 10:49 AM
@ theretroprojects:Mine is 9v 1.25a

https://retrogamesupply.com/collections/sega/products/power-supply-for-sega-master-system-1-2
Title: Re: New Master Everdrive X7 problem
Post by: aranya on April 17, 2020, 06:28 PM

edit:
Found information about checksum calculation bug in some sms bios version, not sure if it source of problem, but looks like possible option. Working over solution... Likely it cannot be fixed without sending cart back for exchange

Hi again KRIKzz, I thought it was only my case,  but I am still very interested in playing it with my MS1. I have a question for you KRIKzz, Could I send the cart back to you for a exchange?, as I tell you I am still very interested and it is impossible to play with my European MS1.

Thank you.
Title: Re: New Master Everdrive X7 problem
Post by: theretroprojects on April 21, 2020, 12:37 PM
So after more testing I have concluded the issue isn't the power supply, I had 19v and 3amp feeding in and still it failed, thanks for the feedback fille1976, so I packed the system away and accepted (for now) that's just how its gonna be. My work around was to power the system on with the everdrive in, on error screen for a few minutes, then quickly power off and on, and it would start working. The reset trick didn't really help, think it must have just been chance when I tried that.

Until yesterday, when I decided there had to be a fix for this, I was thinking this had to be a capacitance issue (it starts working after a short time of power being applied). Looking around I stumbled on this post https://krikzz.com/forum/index.php?topic=6192.0  ??? (thanks Neto)

Investigated the POR for my PAL VA3 board and found this https://www.smspower.org/forums/post73474?highlight=#73474 (thanks MaxWar)

So, I replaced my C1 with a 0.47uf (thats all i had) and I had 50% more success, it even booted in 60hz mode for the first time, previously it never booted in 60hz mode, only 50hz.

I will be ordering some 0.1uf caps asap to test, but wanted to share this asap, maybe you're in a position to test yours now with a 0.1uf.

Some interesting things (for me at least) I'd like to share and may be of use.
Cleaner RGB output https://www.youtube.com/watch?v=jR7jAQ2e9TQ
Alphabetize your files on the everdrive http://www.anerty.net/software/file/DriveSort/?lang=en




Title: Re: New Master Everdrive X7 problem
Post by: relo999 on May 04, 2020, 01:02 AM
Got the same issue, have a roughly 70% change of getting "bad memory" and 30% for "software error".

Also tried replacing C1 with a .47uf but got the same results as with the stock 1uf cap. Haven't tried the .1uf cap.
Title: Re: New Master Everdrive X7 problem
Post by: KRIKzz on May 19, 2020, 02:57 PM

edit:
Found information about checksum calculation bug in some sms bios version, not sure if it source of problem, but looks like possible option. Working over solution... Likely it cannot be fixed without sending cart back for exchange

Hi again KRIKzz, I thought it was only my case,  but I am still very interested in playing it with my MS1. I have a question for you KRIKzz, Could I send the cart back to you for a exchange?, as I tell you I am still very interested and it is impossible to play with my European MS1.

Thank you.

Plase use "contact us form" at krikzz.com for exchange request.
I bought European master system1 for tests, but unfortunately it had bios version which is worked fine. So i made a fix according to collected information about checksum but didn't actually tested this. Very likely it should work fine now.

Title: Re: New Master Everdrive X7 problem
Post by: freaktmp on May 19, 2020, 04:58 PM
If you're looking for beta testers for the fixed firmware I volunteer!  :D
Title: Re: New Master Everdrive X7 problem
Post by: relo999 on May 19, 2020, 05:32 PM

edit:
Found information about checksum calculation bug in some sms bios version, not sure if it source of problem, but looks like possible option. Working over solution... Likely it cannot be fixed without sending cart back for exchange

Hi again KRIKzz, I thought it was only my case,  but I am still very interested in playing it with my MS1. I have a question for you KRIKzz, Could I send the cart back to you for a exchange?, as I tell you I am still very interested and it is impossible to play with my European MS1.

Thank you.

Plase use "contact us form" at krikzz.com for exchange request.
I bought European master system1 for tests, but unfortunately it had bios version which is worked fine. So i made a fix according to collected information about checksum but didn't actually tested this. Very likely it should work fine now.

Mine's already on it's way to you. If the current solution doesn't fix it it might be handy to know how to recognize Master systems with the problem bios. So for the record, mine has Alex Kidd in Miracle world installed and serial number 41A 01332, hope that can help.
Title: Re: New Master Everdrive X7 problem
Post by: Otaku_Punk on June 18, 2020, 04:14 PM
I'm seeing the same issue as aranya and Xofdam with my new Master Everdrive x7 that arrived this morning. Thought I'd add my info incase the larger sample size helps shed some light on the issue.

I'm using an unmodified PAL Mark 1 Master System, which has Hang-On and Safari Hunt built in.

I've just gotten in touch with the supplier for some advice. Is this something that can be fixed with a software update, happy to hold on if so?
Title: Re: New Master Everdrive X7 problem
Post by: herbevore on June 23, 2020, 12:27 PM
I also am having the same issue with my Master Everdrive x7 with my modded Master System model 1, displaying the message "software error"  and it has v3.4 in the top right of screen.

The model info for my console is:
Power Base PAL-B(VV)
Model No : 3005-03-B
Rating  : DC 9V 850mA
Serial No : 40G 60312

It just arrived in Australia after many months in the post and I was looking forward to giving it a red hot go. Sigh...
Title: Re: New Master Everdrive X7 problem
Post by: Otaku_Punk on July 03, 2020, 12:09 PM
Just checking in on this before my return window closes. Is the general advice to people with this issue to return the hardware to their supplier or hold out for a software update?
Title: Re: New Master Everdrive X7 problem
Post by: relo999 on July 03, 2020, 02:33 PM
Just checking in on this before my return window closes. Is the general advice to people with this issue to return the hardware to their supplier or hold out for a software update?
Think you need to send it to Krikzz or send it back to the seller. I needed to send it to Krikzz to get it fixed, and it's on it's way back to me now.
Title: Re: New Master Everdrive X7 problem
Post by: Otaku_Punk on August 03, 2020, 01:50 PM
[Think you need to send it to Krikzz or send it back to the seller. I needed to send it to Krikzz to get it fixed, and it's on it's way back to me now.
How did you get on with your cart relo999?
Title: Re: New Master Everdrive X7 problem
Post by: relo999 on August 04, 2020, 05:47 PM
[Think you need to send it to Krikzz or send it back to the seller. I needed to send it to Krikzz to get it fixed, and it's on it's way back to me now.
How did you get on with your cart relo999?

Still haven't got it back, toke a month at customs in the Ukraine it seemed and now has been almost a month since it has been shipped back to me after it being fixed. So I haven't been able to see if it's actually been fixed.
Title: Re: New Master Everdrive X7 problem
Post by: nikeymikey on September 06, 2020, 03:56 PM

edit:
Found information about checksum calculation bug in some sms bios version, not sure if it source of problem, but looks like possible option. Working over solution... Likely it cannot be fixed without sending cart back for exchange

Hi again KRIKzz, I thought it was only my case,  but I am still very interested in playing it with my MS1. I have a question for you KRIKzz, Could I send the cart back to you for a exchange?, as I tell you I am still very interested and it is impossible to play with my European MS1.

Thank you.

Plase use "contact us form" at krikzz.com for exchange request.
I bought European master system1 for tests, but unfortunately it had bios version which is worked fine. So i made a fix according to collected information about checksum but didn't actually tested this. Very likely it should work fine now.

Hi krikzz, Do you know what bios version you have on your PAL SMS1? I have just bought a MSED X7. I own an SMS2 but have a SMS1 on order which i have region mods ect planned for. Id rather use the mk1 due to the RGB output.
Title: Re: New Master Everdrive X7 problem
Post by: nikeymikey on September 07, 2020, 05:18 PM
I have just confirmed that my X7 does not work with my Master System 1 :(
 I believe my bios is v2.4 as that is what appears on the screen with the words software error, it has Hang on and Safari Hunt built in.  Don't know if that helps you diagnose the issue at all. I was wondering if somehow we could replace the bios with a different version if that would work?

Otherwise do i need to return this to my supplier or can i return direct to you for the update?
Title: Re: New Master Everdrive X7 problem
Post by: relo999 on October 19, 2020, 05:36 AM
Bit of an update for everyone.

Got one that works on a PAL model 1! ;D
First send mine in to get fixed but when I got it back it still didn't work but gave a slightly different error. Then Krikzz send me a new board revision, that one works like a charm for as far as I can see. Though looking at the old board and new one I don't see any physical difference, so my best guess is that the software got updated that the cart uses to interface with the console before it reads the SD. But that's just a guess.

If anyone needs/wants something specific tested on this new board revision please say so and I'll test it. But all games I've thrown at it work, works great with my FM mod and works with both 50 and 60hz on a PAL Model 1. (previous one didn't work on a stock one or a modded one regardless of frequency)

At any rate, it work now and I'm happy about that!
Title: Re: New Master Everdrive X7 problem
Post by: Otaku_Punk on October 19, 2020, 02:34 PM
Got one that works on a PAL model 1! ;D

That's great to hear! Here's hoping that there's some info on how to get hold of one of the new revisions shortly.
Title: Re: New Master Everdrive X7 problem
Post by: Marteicos on October 19, 2020, 02:52 PM
The games I'm going to mention don't work well with the X series of Mega Everdrive, they probably always worked on Master Everdrive carts, can you check James Bond 007, Lion King and Pit Fighter?
Title: Re: New Master Everdrive X7 problem
Post by: relo999 on October 19, 2020, 05:17 PM
That's great to hear! Here's hoping that there's some info on how to get hold of one of the new revisions shortly.
Probably message Krikzz for a support ticket. ;)

The games I'm going to mention don't work well with the X series of Mega Everdrive, they probably always worked on Master Everdrive carts, can you check James Bond 007, Lion King and Pit Fighter?
All play fine as far as I can tell.
Title: Re: New Master Everdrive X7 problem
Post by: theretroprojects on October 25, 2020, 11:56 PM
Finally got around to testing my "repaired" everdrive and still I get the v3.4 software error.
Title: Re: New Master Everdrive X7 problem
Post by: nikeymikey on November 22, 2020, 01:16 AM
Finally got around to testing my "repaired" everdrive and still I get the v3.4 software error.

Thats not good they have mine in for "repair" as well.... Had it for a while now too....