Author Topic: Joyzz arrived with cracked shell  (Read 2783 times)

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Offline Yotes96

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Joyzz arrived with cracked shell
« on: April 26, 2019, 12:50 AM »
I bought my Joyzz from Stone Age Gamer back in December and it arrived with a crack in the back of the shell.  I ignored it at first, but it bothers me and I don't want it to get worse.  I have the smoke colored one.  Is there any way I can get a replacement shell?  I don't need the internals or the buttons/membranes, just the shell.  I never brought it up with SAG because the first one they sent me got lost in the mail, so they sent me a replacement for free, then the original one showed up at my door weeks later, so I returned the replacement back to them.  I kept the original one that had the crack because they were so good to me I didn't want to send them back one that would need refurbishing. 
« Last Edit: April 26, 2019, 12:55 AM by Yotes96 »

Offline Relikk

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Re: Joyzz arrived with cracked shell
« Reply #1 on: April 26, 2019, 11:41 AM »
I think you should have contacted SAG straight away, or at least after you returned the original package. They'd have no reason to think you're scamming them, then.

I'd still contact them to see what they can do.