Author Topic: Possible defective MED X7 (constant SD errors)  (Read 4032 times)

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Offline infidelity

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Possible defective MED X7 (constant SD errors)
« on: September 09, 2017, 05:21 PM »
Ive had the Mega Everdrive X7 since early 2017. It appears that the longer the MED X7 is receiving power from the Genesis, the SD function will flake out. I've purchased 3 different micro sd cards, formatted them a bunch of different ways, and I still get the same result of SD errors. It is the only Everdrive device that does this, (I have Everdrives for Nintendo, Nintendo 64, and the SD2SNES, and they function properly)

So if I have the Genesis on for over 20 minutes, and want to switch games, this is when the SD errors begin to occur. Is there anyway I can get an exchange for a normally working MED X7? It is not the sd cards I've been purchasing, and I've done extensive tests, and this is where I am left. Is it possible to get an exchange?

Thanks for reading. :-)

Offline KRIKzz

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Re: Possible defective MED X7 (constant SD errors)
« Reply #1 on: September 10, 2017, 01:14 AM »
You should send it for repair. Warranty service information listed here: https://krikzz.com/store/content/9-warranty

Offline infidelity

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Re: Possible defective MED X7 (constant SD errors)
« Reply #2 on: September 11, 2017, 04:50 AM »
Got it, just submitted a response.

Offline infidelity

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Re: Possible defective MED X7 (constant SD errors)
« Reply #3 on: September 13, 2017, 01:48 AM »
Do you know when I should get some sort of response? Haven't received any confirmation or followup.

Offline Marteicos

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Re: Possible defective MED X7 (constant SD errors)
« Reply #4 on: September 13, 2017, 03:22 AM »
What brand of sd card are you using? Some Brands are known to be problematic with Mega Everdrive.

Offline infidelity

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Re: Possible defective MED X7 (constant SD errors)
« Reply #5 on: September 13, 2017, 05:00 PM »
Then what do you suggest for a brand? It doesn't make sense because at bootup, the card is read, you can navigate, you can load, apply cheats. But when the cartridge has been receiving power for an extended period of consistent time, then the everdrive menu buttons stop functioning, and when you return to the main menu, you only have 4 to 5 seconds to make a quick choice before the SD errors occur.

This is not a problem with the cards I've purchased, I use these in multiple everdrive devices with zero issues. It is an issue with the Mega Everdrive. If this was a card issue, it wouldn't work from the start, but it does, until time passes and the cartridge fails to read it.

Offline Marteicos

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Re: Possible defective MED X7 (constant SD errors)
« Reply #6 on: September 14, 2017, 03:25 AM »
SanDisk cards are known to work without issues.

But you are right, your problem may be other thing. Did you tested your x7 with other Genesis/Mega Drive consoles?

It is important to rule out every possibility before using the warranty. If it still happens with other consoles, then it may be a problem with your Everdrive.


Offline FeverDrive

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Re: Possible defective MED X7 (constant SD errors)
« Reply #7 on: September 14, 2017, 07:29 PM »
Have you tried using another power supply for the Genesis?
WELCO
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Offline infidelity

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Re: Possible defective MED X7 (constant SD errors)
« Reply #8 on: September 18, 2017, 08:12 PM »
Yes.

Offline Marteicos

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Re: Possible defective MED X7 (constant SD errors)
« Reply #9 on: September 18, 2017, 10:17 PM »
Have you tried using another Genesis console?

Offline infidelity

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Re: Possible defective MED X7 (constant SD errors)
« Reply #10 on: September 19, 2017, 11:15 AM »
Yes

Offline infidelity

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Re: Possible defective MED X7 (constant SD errors)
« Reply #11 on: September 22, 2017, 11:36 PM »
Still have not received any notification from the store, regarding my issue.