waiting 6 months to have an update on the pro , he could test it before selling the pro 
Ok,thats maybe true,but hey,he will fix this,its not the end of the world phalanx67.
Those guys have also a life out of this sd2snes project.
We have to learn that,imagine we don't have those flashcards,we all putting much more money out of our pocket to play all the games.
I understand your point,but it is what it is.
If you would have bought a new, top of the line, 75" TV set with the very latest features at a premium price, and when you install it at home you realise the Timeshift/recording function is not working despite such functionality is advertised at the retailer, at the official web page of the manufacturer, and that functionality seems to be working fine in the inferior product range...
What would you think if you go to the support channel, ask for a prompt fix (instead of instantly asking the money back), you receive no official answer and people around start saying nonsenses like?:
-"its not the end of the world"
-"Those guys have also a life out of their home electronics business"
-"imagine we don't have those TV sets with recording capabilities, we would be all day spending money in blu-rays"
-"it is what it is"
-"There's always your kitchen TV in the meantime until it is fixed, if you want to record something badly enough"
This is a business, this guys make this product to earn money with it, they sell it all over the world earning a profit, just like any other business or company. So, all of you, as customers, should demand that every single one of the capabilities advertised when you bought the product to be perfectly working!. Well but nobody is perfect and sometimes sh*t happens, but at least demmanding an official answer or an ETA is a customer's right.
Seriously, i do not know if feel more embarased by the lack of official support, or by some customers comments.